• Testimonials

RAMC Momentous Moments - When a moment is so great you know you'll never forget it, you've just experienced something momentous!
 
Patient: James Zempel, Middleton
 
Provider: Cardiac Rehab Team
 
Procedure: Medically prescribed exercise, risk factor education,and support during the recovery following a cardiac event
 
"3 months ago I suffered a heart attack at a relatively young age and it truly scared me on what happens next. Going through the Cardiac Rehab process with Nikki, Whitnee, Mandi, and Angela has really brought things into perspective and is now providing a renewed sense of purpose on living a more healthy lifestyle. They provided the right amount of knowledge, insight, and push to ensure I walked out each day wanting to eat healthier, exercise more, and enjoy living life. THANK YOU TO THEM FOR ALL THEY DO!! THEY REALLY ARE A GREAT GROUP!"
 

RAMC Momentous Moments - When a moment is so great you know you'll never forget it, you've just experienced something momentous!

Deb Adams, daughter of the late Tom Geimer, Reedsburg

Providers: ER, Hospitalist and Med/Surg Teams

“My dad, Tom Geimer, died 1 year ago here at RAMC. He spent the final 6 days of his life being cared for by some of the most compassionate caregivers I have ever met. Dr. Al Ramsey in the ER, Karen Sager PA-C and Dr. Quinn (his hospitalist team), and all the other care staff (especially Deb and Andrew) saw to not only his physical needs but buoyed his spirits as well. My dad had a great sense of humor and appreciated it in others — in fact his only regret about being admitted to the hospital was that he wasn’t able to have one of the “new rooms.” He wanted me to call Bob Van Meeteren or Dale Turner at 9 PM the evening he was admitted to tell them he wanted a different room! As the days passed and it became apparent that he wasn’t going to be getting better, the focus shifted to honoring his wishes and making him as comfortable as possible. End of life care is so very important and it meant the world to me to see how respectfully he was treated and cared for. I also appreciated all the care and concern shown to my brothers and sisters. As caregivers, sometimes we don’t realize the impact we have on our patients and their families — I just want you to know that all of you made a very difficult family transition time much easier. Thank you so much!" 

 


RAMC Momentous Moments - When a moment is so great you know you'll never forget it, you've just experienced something momentous!

Patient: Birdelle “Birdy” Schrank, Reedsburg, WI

Provider: Wound Care Team

Procedure: Treatment of skin ulcers related to vasculitis

“When I first came here I was walking with a cane. Now I can lift my foot over my head!”

In May, Dr. Wenninger sent Birdy to Wound Care for treatment of skin ulcers related to vasculitis. The ulcers weren’t responding to the prescribed antibiotic. After meeting with Birdy, Lindy Fabry, RN, Director of Med Surg at RAMC spent four hours researching treatment options and found that patients with vasculitis need the inflamation treated before the wound can heal. Together with Dermatology, they came up with a wound care plan.

“I enjoy working outside. That’s my hobby. And I love to dance. I listen to music on my radio and dance in the kitchen. This (skin ulcers) just put me down. Now I’m healing and moving around again. There are super people here. They’ve been so good to me. They’re my angels.”

 

RAMC Momentous Moments - When a moment is so great you know you'll never forget it, you've just experienced something momentous!

 
Patient: David Tourdot, Reedsburg, WI
 
Provider: Dr. Christopher Dale, Orthopedic Surgeon
 
Procedure: Hip Replacement
 
"For quite some time, I knew I badly needed a hip replacement. I was hoping to get it last year, but on June 15, 2019, I had a massive heart attack. I coded three times and RAMC staff brought me back every time. I worked hard to lose weight so I could finally have my hip surgery. I am a veteran and was denied by the VA hospital because of my heart. I saw a specialist at UW and was denied because of the start of the COVID pandemic and they wouldn't do the surgery. The pain was excruciating and I had fallen three times. My VA doctor recommended I talk to Reedsburg's Dr. Dale. I had known him because of my wife's knee replacement with him. Dr. Dale personally made phone call after phone call to my insurance company and fought to have my hip replaced. I could not be more grateful! My pain is gone and I am recovering beautifully! Thank you, RAMC and Dr. Dale!"
 

Delighted with Overall Care

I just got done having the pleasure of meeting the patient in room 241, Robert. He and his family and friends requested to meet with me to express their gratitude for the wonderful care that they have received here at RAMC. They told me that where they come from in Springfield, IL they have to go to one of two large hospitals and he has experienced laying on a cart in a hallway for 8 hours while waiting for an open bed. They said here, everyone is so friendly and compassionate. They stated how everyone has a smile on their face and greeted them when passing in the hallway. They also loved the recommendation to go to Greenwoods Café for breakfast!

Overall, they wanted me to share their appreciation for the timeliness of care, the compassion they felt from the staff, the knowledge and professionalism exhibited by all. The patient also expressed delight in our bed alarms and how he “couldn’t get away with a darn thing!”

I just wanted to share this with everyone on their behalf, because so often we go without thanks in what we do and we need these moments to remember this is why we are here and what we do does make a difference.

-- Shared by Lindy Fabry, MCC Director from patient Robert Samuels, Springfield, IL

June, 2019

 


A Celebration with a Surprise Ending!

Annie Hinkhouse was enjoying a birthday celebration with her family, knowing that in a few days they would all be celebrating the birth of her third child. “It wasn’t long after I started feeling contractions that I realized today is the day, and it was time to go in to the hospital.” Once Annie and her husband Brett arrived in the Birth Center, she was able to soak in the tub. “The warm water helped to relieve my discomfort and allowed me to relax.” Annie’s doctor, Dr. Chris Wenninger, made his way in to the Birth Center shortly after.  Says Dr. Wenninger, “I love my job and appreciate the fact that my patients trust me enough to take care of them during this momentous time in their lives.  It’s very special.”  At 9:46 pm on January 20th, 2018, baby Josie Rae Hinkhouse made her way into the world, weighing 8 pounds, 9 ounces and measuring 20 ½ inches long.  She was eagerly greeted by her big brother Wynn and big sister Charlie!  “We have been blessed with three wonderful birth experiences at the Reedsburg Area Medical Center Birth Center!  Dr. Wenninger has provided us with exceptional care and compassion.  We are so grateful for him and the staff at RAMC Birth Center!”


We Will Get Through This

Sometimes, patient experiences touch a chord so deep within you, you just have to share. One of the things that stands out in my mind after Dr. Klingbeil told me I had cancer, was him saying, "We will get through this." He didn’t say “you,” he said “we.”  He spent a great deal of time explaining my options, the procedures and answering all my questions. He also wanted me to see an oncologist before my surgery and made sure an appointment was set up. I know the time he spent with me that day set him behind schedule which was another sign about how much he cares about his patients.

I found Dr. Klingbeil to be an exceptional surgeon and the type of doctor who treats the person as well as the patient. He was very understanding before and after both of my operations, always treating me with kindness and compassion which helped me get through a very difficult time.

--C.T.

 


Above and Beyond their Duties!

We would like to thank all of the Medical Staff that took very good care of our mother, Joanne Morgan. The staff went above and beyond their duties to make sure she had the best care possible. From the ambulance crew to the Radiology team, the Lab staff, Emergency Doctors and Nurses. The Nurses on second floor, the Nutritionist, and Rehabilitation Nurses.

I personally would like to thank the young UW student that helped and stayed by our mother's side in the emergency room. You’re lucky to have her as part of your team. Deb up in ICU, thank you so much for making sure our mom was comfortable and cared for. You made her laugh and even make a few jokes herself. Thanks again for the arrangements for my sleeping head quarters while I stayed with mom.

Dr. Koontz, thank you so much for reassuring me and my siblings that mom was going to be fine and that she will be with us for sometime yet.

Just another big Thank You to everyone again for great care. Thank You!"

--Kim ,Ginger, Nora, and Bobbie, Joanne Morgan's Daughters


Going Beyond in All They Do!

I would like to nominate Heather and Marcia from the Urgent Care/ Emergency Room for Going Beyond the Expected in all they do. From the moment Heather called my daughter to triage, to walking out the door to leave, both of these ladies were exceptional in the care shown to my daughter. She was moved from Urgent Care to ER and Marcia took over my daughter's care from there. They both spoke to my daughter with care and calmed her down. She was upset and in pain. Marcia and Heather both took the time to talk to my daughter and get her mind off her pain.

--Anonymous


Thank You Deb

Just got home and recovering from surgery I had today. Just wanted to let everyone at the center know Deb from the Surgery Center was AMAZING and so incredibly patient with me, my husband, and my daughter! It was a long morning for all of us and she had no problem with their antics! The anesthesiologist was pretty awesome too!

--Mandie Boyd


Expressing Gratitude

This is an opportunity for me to express my gratitude and appreciation for RAMC in total. Dr. Kevin Weber performed a total knee replacement on my right leg November 2nd. My stay was exceptionally a good success. The entire staff should be commended for being so positive and care giving. You should be proud!

--Roderick A. Baker


Truly Amazing Staff

A very big thank you to the nurses and midwives at the RAMC Birth Center.  You ladies are amazing at your jobs and made us feel like we were right at home. Thank you for taking care of us; you all are truly amazing women. Even if you weren’t there when we delivered, thank you so much for all you do.

--Khrystyna Goodman, mom to Owen


Great Overall Experience

Finding out my 15 year old son had to have hip surgery was a shock!  But Dr. Fochios was kind, explained everything in simple terms and put my and my son's mind at ease. He went above and beyond in keeping me up to date on everything to expect, and even afterwards, in fitting us in due to a concern on the incision. And I can't say enough great things about Krissy, his anesthetist. She shared some personal stories of her own regarding his procedure and really helped put his mind at ease on the recovery time, yet reminded him that he'd need time to heal.

Thank you so much for such incredible staff and wonderful customer service!

--Jodie Molitor


Soothing Water Birth Experience

My water birth experiences at RAMC's Birth Center have far exceeded my expectations for smooth and comforting deliveries. The soothing water and freedom to move about released my anxiety and let me concentrate on allowing my body to bring my baby into the world. The Birth Center nurses and staff are a one-of-a-kind, special team that go out of their way to provide you with the support and resources needed for the gentlest birthing experience.

--Abbie Jo