Last updated 10-16-2020, 10am
RAMC is committed to keeping our patients, visitors, team members and communities safe and well.
WE ARE SAFE, WE ARE PREPARED, WE ARE HERE.
RAMC continuously monitors the needs of our patients, team members and communities. Our commitment to safety has never wavered and never will. As we carefully resume elective tests, procedures and surgeries and relax visitor guidelines know that absolutely everyone’s health, protection and safety is our number one priority. From our rigorous cleaning standards, hand hygiene, building enhancements and our continued screening program to our stringent use of personal protective gear for us and you, rest assured you are in exceptional hands. Please do not postpone the healthcare you need. We are safely here for you.
Hours at a glance:
Hospital main entrance – Daily, 7am - 7pm
Emergency Room – Daily, 24 hours
Physicians Group – Monday – Thursday 7am – 6pm; Friday 7am – 5pm; closed weekends
Walk-In Care (inside RAMC Physicians Group) – Monday – Friday 7am – 9pm; Saturday & Sunday 10am – 9pm
Physicians Group Lab – Monday – Thursday 7am – 5:30pm; Friday 7am – 5pm; closed weekends. Note - hospital lab is open Monday – Friday 7am-6pm; Saturday 7am – 12 noon; closed Sunday
Specialty Group – Monday – Friday 7am – 5pm
Massage Therapy (located in RAMC Specialty Group) – Monday – 8:30am – 4:30pm; Tuesday – Friday 8am – 4pm
Sunshine Café (located inside of the hospital) is closed to the public.
Community Pharmacy (inside RAMC Physicians Group) – Monday – Friday 8:30am – 6pm; Saturday 10am – 2pm; Sunday 10am – 1pm
Viking Pharmacy (inside Viking Village Foods) – Monday – Friday 8am – 7pm; Saturday & Sunday 9am – 5pm
Reedsburg Area Senior Life Center – See below under Visitor Guidelines section
RAMC Foundation Thrift Shop – Now open, following state guidelines, Monday – Friday 10am – 4:30pm; Saturday 10am – 2pm; closed Sunday. Also accepting donations during regular business hours
We ask all guests to use the 6 foot social distancing rule when entering, registering and in all waiting areas.
Patient and Visitor Screenings
When you enter our hospital and clinics you will be greeted by a team member in personal protective gear such as face shields, face masks, gown and gloves. Every patient and visitor will be asked the COVID-19 screening questions guided by the Centers for Disease Control and Prevention (CDC) and we will be checking temperatures. Because face masks help prevent accidental virus spread to others, all non-symptomatic patients and visitors will be given a cloth mask after screening. We ask cloth masks be returned upon leaving for professional laundering. Bringing own face covering is encouraged. Patients with respiratory symptoms requiring tests or treatments are given a disposable surgical mask. It is not recommended that children under the age of 2 wear a mask. If you are wearing your own personal cloth mask and have symptoms of COVID-19, an RAMC team member will provide you with a disposable isolation mask to wear while you are on our campus.
Patient Masking Guidelines
PATIENTS ARE ALWAYS REQUIRED TO COVER THEIR NOSE AND MOUTH WITH A FACE COVERING. MEDICAL DOCUMENTATION IS REQUIRED FOR PATIENTS STATING THEY CANNOT TOLERATE A MASK DUE TO A MEDICAL CONDITION. THESE PATIENTS WILL BE ASKED TO WAIT IN THEIR CAR UNTIL THEY CAN BE IMMEDIATELY ROOMED FOR THEIR APPOINTMENT.
Visitor Masking Guidelines
VISITORS ARE ALWAYS REQUIRED TO COVER THEIR NOSE AND MOUTH WITH A FACE COVERING. THIS IS WITHOUT EXCEPTION. VISITORS WHO CANNOT TOLERATE A PERSONAL FACE COVERING WILL NOT BE ALLOWED TO VISIT.
Bringing your own face covering is encouraged.
No known exposure to and not tested for COVID-19 in the last 14 days regardless of results. No symptoms of COVID-19.
Hospital inpatients – No visitors are allowed. Exceptions made for end-of-life situations and pediatric patients so long as they do not have COVID – 19 symptoms, other contagious conditions or have breathing treatments ordered.
Hospital Birth Center patients – One symptom-free support person allowed for the duration of the patient’s stay.
Clinic patients, including Walk-In Care and Hospital outpatient appointments – One symptom-free support person allowed for pediatric patients or those with special needs or needing assistance.
Surgery Center – One symptom-free support person per patient. This support person is to remain the same for the duration of the patient’s stay, until discharge. We ask this support person remain in the patient’s room until the patient is discharged or provide a cell phone to be contacted when patient is ready for discharge. Surgery Center entrance remains locked. Please enter through hospital.
Emergency Room – One symptom-free support person allowed. Exceptions may be considered for pediatric and end-of-life care so long as they are symptom free.
Reedsburg Area Senior Life Center – Closed to inside visitations except for certain compassionate care situations. Scheduled outdoor visitation is allowed.
Telehealth is available - Various Physicians Group and Specialty Group providers offer telehealth services! Visit ramchealth.com for more information or call 524-8611 (Physicians Group) or 768-3900 (Specialty Group) to inquire which providers are offering this service.
Group exercise classes are postponed until further notice. We want to help you stay healthy. Please visit our website or Facebook page for complimentary online classes.
The Sunshine Café, located inside of the hospital, is closed to the public.
COVID-19 Testing around the area
There are various opportunities for community-wide testing. Click HERE for Sauk County's FREE COVID-19 Testing Sites Locator.
In addition, you may sign up to receive weekly Nixle messages regarding COVID testing locations HERE.
As we are made aware, RAMC posts testing information on our social media pages.
A REMINDER TO PATIENTS WITH METERED DOSE INHALERS (MDI) OR INHALED RESPIRATORY MEDICATIONS PRESCRIBED AND YOU ARE COMING TO OUR ER OR BEING ADMITTED TO THE HOSPITAL, PLEASE BRING YOUR INHALERS/INHALED RESPIRATORY MEDICATION WITH YOU.
IF AT ANY TIME YOU EXPERIENCE EXTREME SHORTNESS OF BREATH OR EXTREME DIFFICULTY BREATHING, PERSISTENT PAIN OR PRESSURE IN THE CHEST, NEW CONFUSION OR INABILITY TO AROUSE, BLUISH LIPS OR FACE OR FEEL EXTREMELY ILL, PLEASE GO TO THE EMERGENCY ROOM, CALLING FIRST TO ALLOW THEM TO PREPARE FOR YOUR ARRIVAL. ER IS OPEN 24/7.
A message about antibody (serologic) testing
We understand the public interest in antibody testing for COVID-19. According to Ryan Westergaard, MD,PhD, MPH, Chief Medical Officer and State Epidemiologist for Communicable Diseases, Wisconsin Department of Health Services, “there is understandable interest in the topic of SARS-COV-2 antibodies as a possible marker for immunity and protection from future infection. Unfortunately, at this point in time, we do not know whether or not the presence of detectable antibodies equates to immunity, and even if it does, what level of antibody is needed or how long the immunity lasts. Until these questions are answered, serologic testing should not be used as a gate-keeper for employment, and should not be used to modify any practices related to personal protective equipment in health care settings.”
Reedsburg Area Medical Center Viking and Community Pharmacies
RAMC Viking Pharmacy
Complimentary mail and delivery* services are available! Delivery services *within the city of Reedsburg are offered Monday – Friday with deliveries between 1 – 3pm. For same day delivery service please call us at 524-6868 by 10am. After 10am, will be next day delivery.
We also offer curbside pick-up during business hours Monday – Friday! We simply need a secure credit/debit card prior to the safe delivery to your vehicle.
Viking Pharmacy hours - Monday – Friday 8am – 7pm; weekends 9am – 5pm.
For mail and home delivery services, secure credit card/debit payments are accepted prior to these services.
Complimentary blood pressure and blood sugar screenings and immunizations are safely being offered by appointment only.
RAMC Community Pharmacy (located inside RAMC Physicians Group)
Curbside pick-up is available during business hours. Just call us to request this service and one more call when you arrive at our curbside-designated parking stall and we will be ready for you!
Complimentary mail and delivery* services are available! Delivery services *within the city of Reedsburg are offered Monday – Friday with deliveries between 1 – 3pm. For same day delivery service please call us at 524-6177 by 10am. After 10am will be next day delivery.
For curbside, mail and home delivery services, secure credit card/debit payments are accepted prior to these services.
Until further notice, RAMC Community Pharmacy is now open Saturdays 10am – 2pm and Sundays 10am – 1pm. Monday – Friday hours remain the same - 8:30am – 6pm.
Sauk County Public Health and Emergency Management Coronavirus hotline (608) 355-3200 available 24/7. This hotline is not intended to answer any medical-related questions.
Wisconsin DHS: Resilient Wisconsin - tips and information about caring for yourself, staying connected, reducing stress
UW Health’s COVID-19 (Coronavirus) Informational Hotline: 608-720-5300
Available 8:00 a.m. - 11:00 p.m. Monday - Friday and 7:00 a.m. - 11:00 p.m. Saturday - Sunday.
SHARE YOUR TALENTS BY MAKING CLOTH MASKS!
We welcome makers to share their talents by sewing cloth masks. We have kits available with precut cloth, elastic and instructions. If you or someone you know would be willing to help us, please call Carla at 608-768-6246.
Remember the Basics
Wash your hands frequently with soap and water for 20 seconds or use hand sanitizing gel, especially after blowing your nose; coughing or sneezing; using the restroom; before eating or preparing food; and upon arrival and after leaving anywhere.
Avoid touching your eyes, nose and mouth.
Stay home when you are sick. Early information suggests acetaminophen is a better choice to treat your fever and body aches. If you are experiencing extreme shortness of breath or extreme difficulty breathing, persistent pain or pressure in the chest, new confusion or inability to arouse, bluish lips or face or feel extremely ill please go to the emergency room, calling ahead first to prepare for your arrival.
Cover your cough with your elbow, and sneeze into a tissue and then throw the tissue in the trash. Remember to wash/sanitize your hands.
Clean and disinfect frequently touched objects in your home and office. Remember to clean electronics - cell phones, keyboard, tablets, gaming devices, et
What is Social Distancing?
Social Distancing is a term applied to certain actions that are taken by Public Health officials to stop or slow down the spread of a highly contagious disease and minimize its effects on our most vulnerable populations. It often includes limiting large groups of people coming together, closing buildings and canceling events. It basically helps separate the sick from the healthy and in short, is a way to calm the pace at which as outbreak is able to spread across a population. We can all do our part to make a difference and contribute to slowing the spread of illness.
As the COVID-19 pandemic continues to spread in Wisconsin, a diverse coalition of the state’s leading advocacy organizations has partnered on a message to the public urging preventive measures to reduce the virus’ spread.
Representing Wisconsin’s leading health care, business and local government organizations, the coalition today launched a public service announcement (PSA) encouraging the use of social distancing, proper handwashing techniques and wearing protective masks.
The PSA shows people in the health care, restaurant and grocery industries all urging the public’s participation in these safe behaviors. "In Wisconsin we want to live our lives, but we must do it safely and responsibly," UW Health Chief Medical Officer Aimee Becker, MD says. "While we keep fighting COVID-19, everyone must do their part. Please take responsible steps to ensure you and those around you stay healthy."
The ad features real people – not actors – at their jobs, urging these simple and safe behaviors not just for the public’s health but for the state’s economy as well. By working together to curb the spread of COVID-19, we can protect the health of Wisconsin residents and ensure our businesses stay open and continue serving the public.
Embracing preventive measures is the best thing we can all do to help get Wisconsin through this pandemic as quickly as possible while keeping our workers, patients and customers safe.
In Wisconsin, we want to live our lives; and we can, safely and responsibly. With a few simple but important steps, we can continue fighting COVID-19.
As Wisconsin’s COVID-19 crisis continues to grow, the "Stop the COVID Spread!" coalition has launched its first ad campaign with an urgent message to Wisconsin residents about the crucial need for preventative measures to stop the rapid spread of COVID-19 across the state.