COVID-19 (Coronavirus) GUIDELINES
RAMC acknowledges that the presence of loved ones is an important part of the healing process and considers our patient’s support person as a critical member of our patient’s care team.
To help keep each other safe we all must continue to practice physical distancing (6 feet), wear a mask (covering mouth and nose), clean our hands and high touch areas frequently.
COVID Symptoms & Walk-In Care
Please come in, put on one of our medical grade masks, covering your mouth and nose, and proceed to the north registration desk. After registering you may be asked to wait in your vehicle until we are ready to see you.
Birth Center – ONE (1) support person at a time, with maximum of two (2) per 24 hours. The support person will need to remain in the patient room at all times. Exceptions are patients with potentially communicable symptoms, patients on isolation or patients requiring aerosol generating procedures.
Adult inpatients and ICU patients – ONE (1) support person at a time, with maximum of two (2) per 24 hours. The support person will be required to stay in the patient’s room at all times. Exceptions are patients with potentially communicable symptoms, patients on isolation or patients requiring aerosol generating procedures.
Pediatric patients under the age of 18 – may have TWO (2) parents or guardians present who are required to stay in the room at all times (applicable to all areas of the campus except Outpatient Services appointments - see next).
Outpatient Services appointments (Clinics, Lab, Wound, Rehab, Medical Imaging) – ONE (1) support person IF patient is cognitively disabled, physically impaired and/or the patient is under the age of 18, or if the provider determines additional support is required.
Surgery Center – ONE (1) support person per patient who is to remain in the designated patient area for the duration of the patient stay, until discharge.
Emergency Department – ONE (1) support person per patient. Exceptions are patients with potentially communicable symptoms, patients on isolation or patients requiring aerosol generating procedures.
Check in and complete COVID screening at one of the registration areas
Wear a face mask that covers nose and mouth at all times; a face shield alone is not acceptable
Use hand sanitizer to clean hands upon entering RAMC, entering patient room, prior to exiting patient room, and prior to exiting RAMC
Remain in patient room or space designated by staff
Maintain physical distancing
Patients who meet criteria to have a support person may also have pastoral care visit while in the hospital. Please note, pastoral care is NOT counted as a support person.
End Of Life
End of life status is determined by the provider; once that determination is made, families will be allowed to visit, but will need to be either in the patient room or another designated room in the hospital. Families will not be able to congregate in waiting rooms or hallways. The maximum number of visitors will be determined by what can safely be maintained in the designated rooms.
Persons with Metered Dose Inhalers or Inhaled Respiratory Medications
If you have a prescribed inhaler and are coming to our ER or being admitted to the hospital, please bring your inhaler/inhaled respiratory medication with you.
If at any time you experience and of these symptoms, go to the emergency room. Call first to allow them to prepare for your arrival. ER is open 24/7.