• Patient and Family Advisory Council

**PLEASE NOTE: Due to COVID-19 guidelines, PFAC is postponed until further notice. Thank you for understanding.


Reedsburg Area Medical Center is pleased to announce the launch of it's Patient and Family Advisory council (PFAC). The council will serve as a voice for patients and families, provide consumer feedback, and advise on community health needs.

"It will be a group of committed patients, caregivers, and community members," explains Carla Mercer, VP Marketing and Customer Experience at RAMC. "The goal is to assure we are hearing from all perspectives."

Carla says the following criteria should be met by those wishing to be a member of PFAC at RAMC:

  • A minimum of one year commitment and ability to attend quarterly meetings
  • Maintain appropriate and confidential handling of personal information
  • Listen respectfully to different opinions
  • Speak comfortably in front of groups
  • Commitment to the mission of the council

"We are looking forward to gaining a broad spectrum of voices and insight from this group," says Carla. "Healthcare is such a personal issue. We want everyone to have a chance to be involved in the health of our community."

Now accepting applications! Interested community members should complete the application below. If you do not receive confirmation that we have received your application within 10 days, or if you have further questions, please contact Carla Mercer at 608-768-6246 or email cmercer@ramchealth.org.

Patient and Family Advisory Council Application

Personal Information

Language(s) you speak

Have you or a family member ever been employed in healthcare?

Are you a:

How did you hear about the Patient and Family Advisory Council?

Please choose times when you are available to attend meetings (check all that apply):

Within the last 12 months have you been a:

Your care provided at RAMC was primarily (check all that apply)

We believe our patient and family advisory partners should reflect the diversity of patients, families and friends who use our medical center. In light of this, please share some demographic information about yourself (optional):

What is your gender?

Which race/ethnicity best describes you? (Please choose only one.)

I understand that (checking all 4 boxes below indicates your agreement):